SHIPPING INFORMATION

Will of the Wind ships using the US Postal Service (USPS) and the United Parcel Service (UPS.)   As you add items to the shopping cart you will see a shipping estimate based on USPS rates.  At the time you checkout and finalize the order, you will have the option of selecting a shipping option based on delivery time and/or carrier.

The shopping cart is designed to estimate shipping by adding all shipping weights and dimensions together for all items in your cart.  This is meant to keep your shipping costs as low as possible, however, once in awhile, we may need to adjust the rate due to packaging.  If the adjusted total exceeds five dollars, we will ask for your authorization prior to completing the order. At Will of the Wind we will always do our best to get your order delivered to the address you specify in the timeliest, safest, most cost-effective way that meets your desire.

*Please note, however, that unless you write in the "Special Instructions" section of the order form, or send us an email that you prefer a specific method over the other, Will of the Wind will make the final decision as to the best shipping method. 

**Will of the Wind now offers FREE STANDARD SHIPPING on most orders over $49.95 with shipping destinations in the continental U.S.  Only one address per order. 

Free Shipping Exceptions: (1) The upper limit for free shipping is $500.  (2)  Special and Customized orders usually to not qualify for Free Shipping.  (3)  Because Wind Chimes and Weathervanes are shipped directly from their respective manufacturers and not from Will of the Wind, other types of items, such as kites or decorative flags when ordered at the same time, would be considered a second address.  Only one address per order qualifies for FREE SHIPPING.

The Will of the Wind shopping cart gives you the ability to track your shipment using the tracking feature on the "Order Tracking" and "Order Status" pages.  Your tracking number will be posted to your order's information as soon as it becomes available.

SHIPPING ADDRESS:  Orders shipped via UPS must have a physical delivery location because UPS does NOT DELIVER to PO Box addresses.

DOMESTIC - All items are shipped via US Mail or UPS Ground.  Usually you can expect delivery from 5-15 business days after your order has been processed, however, if an item is not on our shelves it may take a little longer.

LOCAL - Our local customers who prefer to order online may now select "Will pick up" as a shipping method.

INTERNATIONAL - Will of the Wind accommodates international customers with the USPS International services. Please allow 10-15 business days for your order to arrive.  Please be sure to include all necessary address information with your order. If the standard form does not provide enough space, you may use the "comments" area to provide additional directions.  Customer is responsible for all taxes and Customs duties which may be applicable.

Please contact us immediately if you experience any difficulties or have any additional questions.  Our friendly and professional customer service representatives will be happy to assist you.